Selling in the Customer's Language

Description

Why are people so difficult to read and understand? This workshop is designed to help participants increase their sales effectiveness by recognizing and relating better to the needs of customers by understanding different behavioral styles.

Objectives

After completing this workshop sales professionals will be able to:

• Identify the strengths and limitations of your behavioral selling style and distinguish your customers' buying behaviors
• Develop and apply sales strategies that will enable you to adapt your selling style to effectively meet your clients' need and expectations

Length: 1/2 to 1 Day (on-site) or 2-4 Scheduled Sessions (on-line)

Audience: Sales professionals that want to be more effective in communications and responsiveness with customers

Class Size: 12 to 16 people

Pre-Course Work: Complete a Personal Profile Assessment