Understanding Differences

Working More Effectively With Others

Course Description

We each have a unique personality. The mixing of personalities in the workplace can be cause for great creativity or for great frustration. Part of our personality is how we think, how we gather information and how we make decisions. Understanding the different approaches to these vital functions can allow us to take advantage of the differences rather than let the differences slow us down.

This Understanding Differences session is designed to clarify the four Temperament patterns to help participants determine their own primary temperament and to understand other’s patterns. Participants will explore the different needs and motivators of each unique personality style as a way to understand and sort among the different patterns. Prior to the session, participants will complete a self-assessment online. The results will be provided in the workshop as one piece of input to the process of determining their best Temperament fit. Group activities and exercises during the session will highlight the differences in temperament patterns and group discussion will provide ideas on how to work well with those of a different temperament. Participants will get to know one another better which will enhance their relationships.

Learning Objectives

As a result of successful completion of this one-day workshop participants are expected to:

• Recognize the four Temperament patterns.
• Have a better understanding of their core needs, values, and talents.
• Realistically realign their expectations of others.
• Appreciate and rely on other's unique attributes.
• Capitalize on their strengths as they interact with others.

Course Details

• Length: One day
• Audience: Anyone
• Optimum Class Size: 12 - 24
• Prerequisites: none

Facilitator

Susan Gerke has been in business since 1998 following 21 years working for IBM where she was a manager as well as a technical support representative and a management development professional. Susan's focus since 1989 has been in designing, customizing and implementing leadership and teamwork programs meeting the needs of executives, managers, and employees in a wide number of companies and industries. A recognized expert on remote leadership and teaming, Susan is the co-author of The I in Team …Accelerating Performance of Remote and Co-Located Teams and Quick Guide to Interaction Styles and Working Remotely. She is also the co-author of Quick Guide to Interaction Styles and Time Dynamics. Susan has a B.S. degree in Statistics from California Polytechnic State University, San Luis Obispo. She is a graduate of University Associates Human Resources and Organizational Dev. Intern program.

For additional information or to arrange a workshop

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