The First Time Manager - The Essential Skills

Become a great manager and get the results you need

Course Description

So what exactly is a new manager supposed to do? You have no doubt met bosses who feel that their job is to tell others what to do. Unfortunately, these managers really have not learned what their role is. It is not to direct people, although some of that may be needed. Rather, management should be the process of getting people to become self-directed. This course will enable you to do that. The best managers get their people to willingly do what they are supposed to, as opposed to doing it only because the manager said so. That is the key to becoming a successful manager.

Learning Objectives

As a result of successful completion of this one-day workshop participants are expected to:

• Individualize your management depending on who the team member is.
• Motivate your staff to achieve the desired results.
• Delegate to develop your staff so they can take on more of the work.
• Introduce and handle change effectively.
• Learn the selector method for resolving conflicts in a constructive manner.
• Build a positive work environment that encourage high levels of productivity.

Course Details

• Length: One day
• Audience: Anyone new to managing
• Optimum Class Size: 15-20
• Prerequisites: none

Facilitator

Gary S. Topchik is the managing partner of SilverStar Enterprises, a consulting firm specializing in management and leadership development, organizational change, and team building retreats. Gary has worked with a wide variety of organizations including Dolby Laboratories, Sony Pictures, Harman Becker, Oracle, Western Digital, American Airlines, Aramco, Batelco, AT&T, Honeywell, Apple Computer, and Disney, as well as many smaller organizations, educational institutions and governmental organizations.

He has articles published in the leading professional journals and has written five books: The First-Time Manager; Equity Checking: Managing Assumptions to Achieve Organizational Success; The Accidental Manager; Managing Workplace Negativity; and The First-Time Manager’s Guide to Team Building. He has appeared on many radio and cable shows discussing his work.

Gary has an MBA in Organizational Behavior and advanced certification from Cornell University and is a Registered Organizational Development Executive Coaching Consultant.

For additional information or to arrange a workshop

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