Strategic Communication

Powerful communication skills for getting things done in an uncertain environment

Course Description

Organizational performance is driven by effective communication. Whatever your individual work goals and objectives may be, to achieve them you must communicate with others: your customers, colleagues, subordinates, boss, and suppliers, just to name a few. In rapidly changing and uncertain environments effective communication is essential to survival. How do you ensure that everyone know what needs to be done and how? How do you get them to buy-in to your ideas and priorities? How to you keep them as allies rather than roadblocks to your progress? You communicate. This webinar will address how to improve individual and organizational performance by informing, influencing and motivating others, especially in environments when communication tends to break down.

Learning Objectives

As a result of successful completion of this two-day workshop participants are expected to:

• Recognize when communications are breaking down and pinpoint the underlying issues to address communication traps
• Use advanced questioning techniques to get clarity, engagement and active communication
• Influence others, gain commitment, and build cooperation with powerful language
• Manage emotions and meaning to maximize mutual understanding, learning and problem-solving

Course Details

• Length: 45-minute Webinar
• Audience: Anyone seeking to improve their communication skills and maximize performance.
• Prerequisites: None