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Conflict Management

Course Description

Conflict is inevitable but, left unchecked, it can become a destructive force in the workplace. This program offers approaches that will help you indentify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that help end conflict even in the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party as well as procedures for finding an effective mediator.

Learning Objectives

As a result of successful completion of this one-day workshop participants are expected to:

Course Details

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