IPTX

Cisco IP Telephony Express v1.1

Course Overview:

This is a new course that will support the IP Telephony Express CQS for CallManager Express and Cisco Unity Express solutions. IPTX1.1 will be a five-day course that teaches how to install, configure and troubleshoot Cisco CallManager Express and Cisco Unity Express. Target audience is expected to have CCNA level skills but no voice or VOIP knowledge. Course will include two days of VOIP and QOS content from other IPC courseware.

Prerequisites:

• CCNA level of networking expertise

Target Audience:

Customer, Channel Partner, Reseller

Course Objectives

Upon successful completion of the course, students will be able to:

• Describe Cisco CME system's features, positioning strategies, and deployment models
• Describe the key features and functionality of Cisco CME system.
• Describe CCME/CUE market, positioning strategies and deployment models
• Explain the differences between traditional voice and voice over IP.
• Describe the key features and functionality of Cisco CME
• Describe the key features and functionality of Cisco CUE.
• Configure analogy voice interfaces, digit voice interfaces, dial peers to setup VoIP communications.
• Configure additional Cisco CME features. This includes GUI features, phone features, TAPI and network
• Explain the need to implement QoS and explain methods for implementing and managing QoS using AutoQoS
• Discuss the Cisco CME/CUE deployment scenarios and issues.